Frequently Asked Questions

  • All content on our web platform at https://create.gotiva.global, which has been uploaded and approved by our editorial team for distribution, is made publicly available in at least one of our apps. Currently, Gotiva is publishing one mobile app, Jigsaw Puzzle Universe, with more apps coming soon.

    The moment an app user directly interacts with your content—playing the image or video as a puzzle in the case of Jigsaw Puzzle Universe—advertising revenue is generated. We share a part of that revenue with you.

  • The amount a creator can earn with Gotiva apps depends on various factors, such as:

    • The popularity of our apps and the extent of our investment in acquiring new users.

    • In the case of ad revenue, the number of ad impressions generated during interactions with creators’ content, which can vary based on Gotiva’s design decisions.

    • The country from which a user comes, with the USA generating the highest revenue per impression, while outside the USA, the revenue per impression is much lower.

    • In the case of subscription revenue, the number of users who convert to subscriptions.

    • The quality of your content and how effectively it resonates with the target audience within our apps.

    We highly recommend joining our Discord server for creators to gain insights into what works and to discover popular content among our users. This will significantly enhance your chances of creating high-performing content.

    Please note that we do not provide performance metrics such as revenue per play, per impression, etc., due to many factors that can impact revenue, some of which we control and some of which we don’t. Overall, our motivation as a business is to grow our revenues, which will directly result in growing revenues for our creators.

  • Absolutely! You keep the full ownership and copyright of your content! You hereby grant Gotiva the right to operate the platform by using your content, but all intellectual property and proprietary rights remain yours and are protected! That means, that anytime you want, you can withdraw the content from our platform! This is a collaboration on a non-exclusive basis.

  • Yes, there are Terms & Conditions for Creators and Privacy Policy documents, which all artists who are joining our platform will be asked to accept. This is for protection and safety for both sides and so that there is no confusion!

  • Discover a world of creativity with Jigsaw Puzzle Universe! Becoming a creator is a breeze – just follow these simple steps.

    Register as a creator on our platform by visiting: https://create.gotiva.global/register. Fill in the necessary details, and once approved by our dedicated admins, you're all set to begin. Start adding your fantastic jigsaw puzzle images for approval.

    We take quality seriously, so make sure to read our FAQ to meet our requirements and check out the examples below. Once your masterpiece is accepted, your images will be showcased in our mobile app, reaching a wider audience eager to enjoy your work. Plus, you can easily track your royalties on the user-friendly dashboard.

  • There are a lot of different art styles that are extremely good for puzzles from traditional paintings, abstract paintings, vector type, collages to realistic illustrations. The only requirements are:

    NO Nudity

    NO Gore

    NO Darkness

    And it has to have a lot of details, with bright and vivid colors. There should be no empty spaces in the image. Which brings us to the next question and guidelines.

  • Great paintings do not necessarily mean great puzzles.

    Here is a guideline on how to make or recognize a great image for jigsaw puzzle:

    GOOD:

    1. The composition is busy, there are no empty spaces anywhere.

    2. Colorful and vivid. Different areas in different colors is how most puzzlers sort their pieces

    3. Easily identifiable objects. When you look at a picture, you can clearly tell what is what.

    NOT GOOD:

    1. Big monochromatic surfaces where there is no distinction between pieces and it gets boring. Example: 40% of the image is a blue sky with no details in it.

    2. The image can't be too dark

    3. There is an optimal range for the size of the objects in relation to the whole image.

    You can see examples of what are great jigsaw puzzles and what are not so good at the end of this FAQ. Scroll down to check it out.

  • For the best presentation of your art in both digital and printed formats, we highly recommend uploading high-resolution images. This ensures that your creations will shine in all their glory.

    While the absolute minimum requirement is 2048x2048 pixels, we strongly advise aiming for a resolution of at least 4096x4096 pixels. Try to fit only with the filesize within the limit of 30 Megabytes.

    Keep in mind that for digital distribution within the Jigsaw Puzzle Universe app, your artwork will be cropped to a square area. However, for physical jigsaw puzzle printouts, it will be formatted as a rectangle. No worries, though – you have the flexibility to make decisions during the upload process using our handy edit cropper tool. Let your artwork reach its full potential by providing high-quality, captivating images that users will enjoy in both digital and physical forms.

  • Exciting news for creators like you! Once your artwork gets approved, it automatically becomes available as digital jigsaw puzzles within the Jigsaw Puzzle Universe app, reaching a wide audience. However, we encourage you to let us to take your art to the next level by offering it as printed, on-demand physical jigsaw puzzles through our esteemed partner, PuzzleYou.

    To make your artwork suitable for this purpose, please ensure that it is in a rectangular format (landscape or portrait orientation). During the creation process, you'll have the flexibility to select the desired area even from square images, using our print version cropper, and you can also choose the orientation that suits your vision best.

    Keep in mind some technical considerations: To guarantee the best results, use the highest original image resolution possible. This enables you to zoom in comfortably and ensures that the printouts look stunning, especially in larger formats. Additionally, be mindful of the safe area around your selected image view, as areas too close to the edges might be omitted during the printing process.

    So, seize this fantastic opportunity to expand the reach of your art by granting us the license to offer it as captivating physical jigsaw puzzles through PuzzleYou. Your creativity will truly come to life in both digital and physical forms, providing puzzle enthusiasts with an unforgettable experience!

  • The answer is: Both!

    You can upload your already existing ones and call it quits and see how they perform or you can start from scratch and start making new illustrations! Or you can just do both, upload your existing ones and continue working on new ones.

  • Currently, we only support payments to creators with PayPal.

  • We have our own discord server where we share inspirations for new puzzles and also give feedback for puzzles in progress.

    Join here:

    https://discord.gg/hP4J9M3n2R

  • We welcome submissions created using AI generative models, such as Stable Diffusion, Dall-E 2, MidJourney, and others. However, as per our terms and conditions, you as the content creator are fully responsible for the content you submit to our platform.

    Please note that we do not accept any AI-generated content that clearly and visibly reproduces existing copyrighted works without permission. Any such content will be rejected. To ensure transparency and accuracy, you need to properly label and identify all AI-generated content as "AI" during the submission process.

  • At Gotiva, we prioritize top-notch quality content for both player experiences and creator earnings. Our fundamental principle is quality over quantity. To uphold this standard, we've implemented a daily upload limit of 10 images. Please ensure that you select the highest quality images each day to maintain excellence.

  • You can link your Google or Facebook account in Settings of your Creator profile for easier login to the Creator panel and to the JPU app on mobile devices using your creator account.

    Linking them is the only way to login in Jigsaw Puzzle Universe mobile app using you Creator profile.

  • If you suspect that someone is using your copyrighted content without authorization, you can utilize the “Report” function within our apps, or send email to support@gotiva.global, to send us a takedown notice.

    Important Note: Before submitting a takedown notice, make sure you understand what rights you are claiming before you submit a takedown notice.

    Regarding AI-generated content:

    For content generated by AI, we require additional information. Please provide us with:

    1. The complete input prompt used to generate the content.

    2. Details about the software utilized for generating.

    3. A copy of the image before manual editing.

    This ensures a comprehensive assessment of the situation and helps us take appropriate action.

    Since AI-generated content can often blur the lines of ownership and originality, having access to the input prompt used to generate the content is fundamental. This prompt serves as the basis for the AI’s creation process and can provide valuable insights into the origins and intentions behind the generated material.

    Furthermore, knowing the software employed to generate the content aids in understanding the methodology and algorithms involved. Different AI models and platforms may produce varying results, and having information about the software used allows for a more accurate assessment of the situation.

Examples of great images for jigsaw puzzles

Examples of artwork not working well for jigsaw puzzles